Crelligent Enterprise — Proposal
Enterprise System Redesign Engagement (ESRE)™
Prepared for: [Client Name / Organization] Date: [Date] Prepared by: Crelligent — Systems Design & Engineering Contact: hello@crelligent.com | Lagos, Nigeria
1. Executive Summary
Your organization has grown. But your systems — the technology, the operating model, the decision structures — were designed for a different era.
Most transformation programs fail because they treat symptoms (a new CRM, an "Agile" rollout, a cloud migration) without redesigning the underlying system.
Crelligent's Enterprise System Redesign Engagement (ESRE)™ is a disciplined, end-to-end partnership that diagnoses the real problem, architects the right solution, builds it alongside your team, and installs the feedback loops that keep it evolving.
We don't just consult. We engineer.
2. The Problem
| What You're Experiencing | What's Really Happening |
|---|---|
| Departments aren't aligned | Your operating model has no architecture |
| Technology feels stitched together | Systems were accumulated, not designed |
| Data exists but decisions are still slow | Intelligence is disconnected from action |
| Growth creates more friction, not freedom | The system wasn't built for the org you've become |
| Previous transformations didn't stick | They changed tools, not the system |
The core issue is system misalignment — the gap between what your organization intends to do and what its systems actually enable.
3. Our Approach: The ESRE™ Framework
The ESRE™ is a four-phase engagement that moves from diagnosis through to ongoing evolution:
Phase 1: The Diagnostic
Duration: 4–6 weeks Investment: $50,000–$100,000
We map the truth of how your organization behaves — not how it thinks it behaves.
| Activity | Deliverable |
|---|---|
| Executive interviews (C-suite + department heads) | Stakeholder Insights Report |
| End-to-end system mapping | Enterprise System Map |
| Customer & operational signal review | Constraint & Leverage Point Analysis |
| Technology landscape assessment | Risk & Failure Modes Brief |
| Data flow and decision chain analysis | Clear Problem Framing Document |
Outcome: You'll know exactly where your system is misaligned — and what to fix first.
This phase can be engaged standalone. Many clients begin here before committing to the full ESRE™.
Phase 2: The Architecture
Duration: 6–10 weeks Investment: $75,000–$150,000
We redesign the core of your business to align completely with your strategic intent.
| Activity | Deliverable |
|---|---|
| Business system redesign | Target System Architecture |
| Experience & product alignment | Experience & Product Blueprint |
| Data & decision intelligence design | Decision & Intelligence Model |
| Governance & operating model definition | Operating Model Blueprint |
| Technology & platform roadmap | Engineering & Platform Roadmap |
Outcome: A complete target-state architecture — not just a vision, but a buildable plan.
Phase 3: The Build
Duration: 12–24 weeks Investment: $100,000–$300,000+
We build the platforms, pipelines, and processes that make the new system your operating reality.
| Activity | Deliverable |
|---|---|
| Platform & product engineering | Working systems & integrations |
| Data pipelines & analytics implementation | Operational dashboards |
| CX implementation | Customer-facing improvements |
| Change enablement & training | Trained internal teams |
| Governance & control installation | Accountability structures |
Outcome: Working systems, not PowerPoints. Your team operates within the new architecture.
Phase 4: The Evolution
Duration: Ongoing (quarterly retainer) Investment: $10,000–$25,000/month
Static systems die. We install the sensors and feedback loops to ensure your system adapts.
| Activity | Deliverable |
|---|---|
| Quarterly system health reviews | System Health Reports |
| Feedback loop monitoring | Performance trend analysis |
| Risk & resilience assessments | Early warning triggers |
| Continuous improvement cycles | Improvement Backlog |
| Executive foresight briefings | Strategic adjustment recommendations |
Outcome: A living system that improves — not a project that ends and decays.
4. Engagement Options
| Option | Phases | Estimated Investment | Duration |
|---|---|---|---|
| Diagnostic Only | Phase 1 | $50K–$100K | 4–6 weeks |
| Diagnostic + Architecture | Phases 1–2 | $125K–$250K | 10–16 weeks |
| Full ESRE™ | Phases 1–3 | $225K–$500K+ | 22–40 weeks |
| Full ESRE™ + Evolution | Phases 1–4 | Custom | Ongoing |
We recommend starting with Phase 1 (Diagnostic) as a standalone engagement. It delivers immediate value and de-risks the decision to proceed with the full program.
5. Expected Outcomes
| Outcome | How It's Measured |
|---|---|
| Systems that scale with your organization | Reduced operational incidents post-redesign |
| Reduced operational friction | Cycle time improvements across core processes |
| Clear ownership and accountability | RACI clarity score, governance adoption |
| Resilience built into every layer | Failure mode coverage, recovery time improvement |
| Measurable system alignment | System Alignment Index (SAI) via BI Suite |
| Roadmap for ongoing evolution | Living backlog maintained quarterly |
6. The BI Suite — Ongoing Intelligence
As part of the ESRE™, we deploy the Crelligent BI Suite — our organizational intelligence platform — to give you continuous visibility into:
- System Alignment Index (SAI): How well your systems support your goals
- Executive dashboards: Real-time KPIs across departments
- Decision support: Intelligence at the point of decision, not reports that arrive too late
7. What Makes Us Different
| Traditional Consultants | Crelligent |
|---|---|
| Deliver strategy decks | Deliver working systems |
| Leave after recommendations | Build alongside your team |
| Fix symptoms | Redesign the system |
| One domain (IT, strategy, or ops) | All three domains integrated |
| Create dependency on consultants | Build your sovereignty |
8. Investment Summary
| Item | Details |
|---|---|
| Selected Engagement | [Diagnostic / Diagnostic + Architecture / Full ESRE™] |
| Investment | [Amount] |
| Payment Terms | Monthly invoicing against milestones |
| Estimated Timeline | [Duration] |
| Proposed Start Date | [Date] |
9. Next Steps
- Executive alignment call (60 min) — ensure shared understanding of the problem
- Scope agreement — define boundaries, stakeholders, success criteria
- SOW signing — formal engagement commencement
- Kickoff workshop — within 10 business days of signing
Crelligent Enterprise We don't fix parts. We redesign the whole system.
hello@crelligent.com | crelligent.com/enterprise